For some reason my Airport Utility 5.6.1 being used in Window 8 (on a dell tower less that a year old) has stopped detecting my Base Station. Power was interrupted, and while this has happened before with no problem once power was restored, this time all I get from my base is the flashing amber light. My iPhone detects my GUEST wifi connection, but not my main one.
What's up here?
Airport Extreme-OTHER, Windows 8, DELL TOWER PC
The bonjour service in the PC can be off.. and have gone to needing a manual start.
This is old software and apple are clearly uninterested in updating windows.
You will do better downloading the airport utility for iOS and run the setup from your iphone..
Redo the setup after a factory reset.. and store the configuration.. although I am not entirely sure on iphone how export configuration will work.
Thanks, but My PC is on an ether and I need to Airport running thru the PC in order to play movies from my PC on my apple TV in another room
Have you reset the express to factory.. since the iphone cannot detect the main wireless.. you MUST do this.
Start over.. if the win8 computer still fails.. it can be network.. ping the IP of the Express.. does that work?? If it works by IP try by name.. failure by name means the dns is not working and itunes will fail.
Are you using all SMB naming convention?? Apple will recommend names that do not work or work badly on a PC.
All network names should be short.. say 10 characters, no spaces and pure alphanumerics.. no apostrophe.
Password as above but 8-20 characters mixed case and numbers.
NOt sure how I would reset the unit when the computer cannot access it. Airport software scans for the base but does not find it.
A computer is not needed to reset the AirPort.
Power off the AirPort for a minute or two
Hold in the reset button on the Express first.....and keep holding it in for another 7-8 seconds.....while you simultaneously plug the power back into the AirPort
Release the reset button after the 7-8 second hold
Allow a full minute for the AirPort to restart to a slow, blinking amber light status
The AirPort has now been reset to factory default settings.
… And then what? Fire up the airport utility software and see if it will detect the unit attached to the PC?
That is correct.
But, LaPastenague also asked a number of other questions to help troubleshoot the issue. He will likely need some answers to those other questions to be able to provide more assistance.
Airport Utility Stopped Detecting Airport Express in Windows 8
